Maintenance & Support

Our goal is to make using our products as smooth as possible for you. Whether you need regular maintenance, technical assistance or help resolving a problem, our service partners are there for you with individual solutions and expert support. Use the contact details provided to get in touch directly with the right service team. We are here to make sure your systems always work optimally so that you can focus on what matters.

For the products guardstack Private Wireless and guardstack Application Assurance, our service partner blackned GmbH is available with comprehensive expertise and reliable support.

For guardstack Infrastructure Assurance, our service partner Controlware GmbH supports you with specialised maintenance and support services.

Service hours:

Mon – Fri: 8:00 – 16:30 (CET), excluding German nationwide public holidays and 24 and 31 December.