Intelligent IT services with guardstack AA

The pure availability of an application can be checked by machine, but the quality of the user experience cannot. guardstack AA monitors applications from the end user’s perspective. Only in this way can you test whether customers are really satisfied with the IT services provided.

Anyone who wants to fix an error must know its cause. With the drill-down option in guardstack AA, administrators can get to the root of the problem and solve issues faster.

Individual readings are not always what matters. The Service Agent in guardstack AA lets you combine any measurements into simple status displays with the levels green, yellow and red. Logical operators and comparisons are available for this, which significantly reduce manual effort.

guardstack AA lets you capture measurement data decentrally, evaluate it there and combine it into status displays. In the spirit of edge computing, this decentralised approach avoids transferring and evaluating unnecessary data in central data centres and thus speeds up responsiveness on site.

Relieve your employees! Recurring tasks can be automated with guardstack AA. Using synthetic users, measurements take place from the user’s perspective and give your employees room for innovation projects and digital transformation.

Monitoring “unmonitorable” clouds is no problem for guardstack AA! The solution not only checks the accessibility of cloud applications but also automates the execution of business-relevant transactions so that clear statements about possible restrictions or outages can be made at an early stage.

Increase the responsiveness of your IT administrators! In guardstack AA, all data is stored in a tree structure that condenses from the bottom (branch, decentralised data centre, decentralised workplaces) to the top (central data centre). Individual views can be generated from this at different levels.

Would you like to reuse measurement data? No problem. All values determined in guardstack AA are available in the web service and can be read by other software solutions. The connection to guardstack Infrastructure Assurance (IA) is included as standard.