Monitoring solutions
for retail
As a retailer, digital transformation challenges you to modernise the shopping experience through e-commerce integrations. Based on seamless monitoring of all IT components and applications, guardstack helps you keep track of complex omnichannel solutions that link online shopping with in-store experiences.
Personalised customer experiences
Personalising the customer experience using artificial intelligence (AI) and big data enables tailor-made recommendations and offers based on individual customer preferences. At the same time, augmented reality (AR) and virtual reality (VR) are revolutionising the shopping experience by letting customers test products virtually.
Self-services
The introduction of self-checkouts and automated systems increases efficiency and improves the shopping experience by reducing waiting times. Digital technologies also support sustainable practices, such as reducing paper waste through digital receipts.
The entire IT infrastructure under
control
guardstack Infrastructure Assurance (IA) automatically detects all IT components in use, including sensors and machines, and gives you real-time insights into the state of your IT environment. You can always rely on your network and need not fear lost revenue from failed checkout and payment systems. Faults can often be detected and resolved before they affect your systems.
Omnichannel
marketing
Omnichannel strategies enable a seamless customer experience across different platforms. Customers now take for granted modern digital payment systems that provide more convenience and speed and reinforce the trend towards a cashless society.
Retail under control
with guardstack
As a retailer, you face the challenge of modernising the shopping experience through e-commerce integrations. guardstack helps you keep track of complex omnichannel solutions that link online shopping with in-store experiences.
Meeting modern customer expectations
With increasing digitalisation, customers are used to intuitive operation and fast loading times from online services. With guardstack Application Assurance (AA), you not only ensure the availability of your IT services but also continuously improve application quality through automated AI-supported tests from the user’s perspective. At the same time, you create more room for innovation in your IT department.
Further applications
Create even better customer experiences based on IT, application, movement and environmental data.
Branch operations control
Optimise cooling processes and increase energy efficiency by monitoring temperatures.
